Track & Trace for all your shipments
What if we could give you access to all your tracking data from a singleinterface, whatever the carrier? We can also go one step further and automatically and more easily manage the opening of your customer complaints.
An all-in-one tracking interface
Enjoy comprehensive yet practical features that will simplify the work of your teams.
Find a shipment using any information (order reference, parcel number, address, date, etc.)
Archive all your shipments in compliance with the GDPR.
Automate your claim management system
Everything is managed centrally from the SaaS platform, saving time for your customer service department!
The AI developed by ITinSell Software automates 100% the processing of most carrier procedures!
Loss or destruction of parcels, delays or disagreements over delivery… your teams can efficiently manage all types of transport disputes with a single click!
Anticipate delivery issues
The platform integrates a SCEM (Supply Chain Event Manager) to detect any potential damage to your parcel deliveries.
SaaS platform monitoring alerts your customer and logistics departments in real time. You’re proactive, with a 360° view of your order deliveries.
Take the lead by visualizing all your missing parcels, parcels returned to your warehouses or address errors.
Control your billing
Your accounting department will no longer miss any invoicing errors: package overcharges or additional taxes are automatically detected.
Price discrepancies or incorrect parcel weights are tracked as effectively as your shipments!
Your accounting department has a complete monitoring system to keep your costs and budget under control.
The best tool for your after-sales service
Take the pressure off of your customer service department with a platform that facilitates the monitoring and management of your after-sales service. Communication with carriers and customers is facilitated on both sides.
You have complete control over all events and on-going procedures.
100% digital and centralised tracking
All your data and documents can be accessed by your teams in just a few clicks.
- Declaration files & shipment data
Shipping orders & order tracking
Tracking history
Proof of delivery
Complaints & carrier ASS
Invoices & accounting documents
Recipiet evaluations
Your private annotations
