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special report
“E-Logistics challenges”

E-Logistics: from empirical to scientific

This special report provides a detailed description of all the stages involved in e-logistics, from preparation to delivery, to help e-merchants develop the best practices that ensure successful e-logistics.
We have compiled facts and figures from a wide range of e-logistics experts that provide a valuable overview of today’s e-logistics sector and how it will develop in the future. We have also carried out a survey of logistics managers and e-commerce directors in partnership with IFOP. The goal of the survey is to help us identify the new challenges that will soon be affecting e-logistics.
This series of best practices will ensure that logistics managers and e-commerce directors can manage and organise their e-logistics effortlessly, thus providing a boost in speed, effectiveness and expertise.

Synopsis

Page 5
INTRODUCTION
E-LOGISTICS: FROM EMPIRICAL TO SCIENTIFIC
Page 6
GRAPHICS
KEY FIGURES FOR E-LOGISTICS IN FRANCE
Page 8
PREPARING PARCELS
Page 19
DISPATCH, TRACKING AND DELIVERY
Page 31
E-LOGISTICS KPI
Page 38
BIG DATA AS AN OPPORTUNITY FOR OPTIMISING LOGISTICS FLOWS
Page 41
LOOKING AHEAD : EXPERT OPINIONS

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