Track & Trace for all your shipments
Simplify your order tracking like never before !
Centralise your multi-carrier monitoring on a single SaaS interface.
Shipment management is standardised to allow your customer service, logistics or accounting teams to work with maximum efficiency.
Track & Trace for all your shipments
Simplify your order tracking like never before !
Centralise your multi-carrier monitoring on a single SaaS interface.
Shipment management is standardised to allow your customer service,
logistics or accounting teams to work with maximum efficiency.
An all-in-one tracking interface
Enjoy comprehensive yet practical features that will simplify the work of your teams.
Find a shipment using any information (order reference, parcel number, address, date, etc.)
Archive all your shipments in compliance with the GDPR.
Automate your claim management system
Your customer service department will no longer need to bother spending time opening and tracking complaints with carriers. Everything is managed centrally from the SaaS platform.
The AI developed by ITinSell offers fully automated handling of almost all processes with carriers!
Lost or damaged parcels, late or disputed deliveries… Your teams can efficiently manage all types of transport disputes in a simple click!
Anticipate delivery issues
The platform has an integrated SCEM (Supply Chain Event Manager) detecting any potential issues with your deliveries.
The SaaS platform monitoring system alerts your customer service and logistics departments in real time. Be proactive with a 360° vision of your order deliveries.
Take the initiative and visualise all missing parcels, parcels being returned to your depots or even address errors.
Benefit from billing verification
Your accounting team will never miss another billing error again: over-charged parcels or additional taxes are automatically detected.
Price discrepancies or incorrect parcel weights are tracked just as efficiently as your shipments!
Your accounting team has access to a comprehensive monitoring tool to manage your costs and budgets.
The best tool for your after-sales service
Take the pressure off of your customer service department with a platform that facilitates the monitoring and management of your after-sales service. Communication with carriers and customers is facilitated on both sides.
You have complete control over all events and on-going procedures.
100% digital and centralised tracking
All your data and documents can be accessed by your teams in just a few clicks.
Declaration files & shipment data
Shipping orders & order tracking
Tracking history
Proof of delivery
Complaints & carrier ASS
Invoices & accounting documents
Recipient evaluations
Your private annotations
